Terms & Conditions

Shipping Information

Shipping costs are charged to the customer directly in the Shopping Bag with the following costs:

Italy: FREE over € 500,00

European Union/United Kingdom: € 30,00

Europe non-EU: € 35,00

USA and CANADA: € 42,00

Rest of the world: € 45,00

Orders will be dispatched using DHL Express or Fedex.

Any customs or duties are the sole responsibility of the customer.

Orders are processed within 48 hours of receipt of order and then dispatched, after the validity of payment has been checked, from Monday to Friday, from 9 am to 5 pm (Italian time).

When a package is delivered, the customer should inspect it thoroughly before accepting delivery and signing the delivery receipt. Signing the delivery receipt transfers ownership of the merchandise to the customer and complaints and disputes will no longer be possible.

If the packaging shows signs of tampering or appears to be damaged for any reason, customers are advised to sign the delivery receipt with the legend WITH RESERVE or can refuse the package making a note of the reason on the delivery document.

In the event of an unjustified refusal or a request to return the merchandise to the sender, any re-shipping costs and charges debited to Gaudenzi Srl will be deducted from any reimbursement due to the customer.

Delivery times:

Italy / European countries: 1-3 days

USA and Canada: 3-5 days

Rest of the world: 3-6 days

Gaudenzi Srl cannot be held responsible for any delays caused by customs formalities or due to force majeure or other circumstances beyond the control of Gaudenzi Srl.

x Welcome to Gaudenzi Boutique. Are you browsing from USA? Shipping costs and prices of the products will be applied according to the country of shipment.